Responsible for delivering quality service to existing clients while supporting
Account Managers in achieving new business and renewal targets.
The Role
• Support insurance placement and administrative activities, including data collection, quotations, comparisons, policy documents and endorsements, payment, filling, etc.
• Handle client enquiries and provide advice on insurance coverage, risks and contractual matters.
• Coordinate and resolve issues with clients, insurers and relevant stakeholders.
• Assist Account Manager in negotiating competitive renewal terms, quotations and mid-term adjustments.
• Support Account Managers for market profile, translation, presentations, insurance seminars and training activities.
• Assist Head of Department to prepare reports.
• Coordinate with Operations and Claims teams to ensure timely and quality service delivery.
• Follow up with Accounting on premium collection and other assigned tasks.