Mô tả công việc
CLIENT SERVICE ASSOCIATE
(Knowledge Broker/English Speaking)
Location: Hai Ba Trung street, Xuan Hoa (D.3), Ho Chi Minh city, Vietnam
Team: Expert Interviews
Language: 100% English-speaking environment
ABOUT THE ROLE: BECOME A STRATEGIC KNOWLEDGE BROKER
This isn't just an entry-level role; it's a commercial bootcamp. As an Associate, you will act as the information bridge between global decision-makers and the world's most specialized industry experts. You will partner with our clients - including top-tier investment bankings, hedge funds, strategy consultancies, global corporates or PE firms - to understand their knowledge gaps and identify, headhunt, and persuade C-suite executives to share their insights with our clients in exclusive consultation interviews.
Your day-to-day responsibilities will involve:
Deconstructing Briefs: Analyze complex client needs to identify knowledge gaps, and determine the information required to address them.
High-Level Headhunting: Conduct deep profile research using LinkedIn and professional networks to identify the best-matching industry leaders.
Cold-Call Outreach & Persuasion: Initiate conversations to pitch projects and persuade global experts to participate in consultations.
End-to-End Management: You own the final step, from matching vetted experts with clients, coordinating schedules across time zones, and making sure every client interaction runs smoothly and delivers the answers clients need.
Yêu cầu
WHAT WE LOOK FOR
At Dialectica, we don't believe in a "one size fits all" approach to hiring. We celebrate diverse backgrounds, yet our most successful team members consistently demonstrate the following core traits:
Effective Communication in English: A must-have for our 100% English-speaking global workplace.
Sales & KPI Driven: A result-oriented mindset proven through previous experience, high-pressure projects, internships, or extracurricular achievements.
Resilience: A growth mindset that views challenges as opportunities to sharpen your skills.
Business Acumen: A solid understanding of task organization, information processing, and 1 problem-solving, supported by a bachelor's degree or higher in any discipline.
Quyền lợi
WHY JOIN US IN HCMC?
Top-tier Compensation Package: A competitive base salary and monthly allowance, plus attractive monthly bonus scheme that stand out against market benchmarks.
Transparent Career Path: A fast-track promotion path that helps high performers reach Manager level in 2 years and Vice President in 5 years.
Global Mobility: The unique opportunity to work in Athens, Montreal, or Bogota through our international exchange program.
Comprehensive Benefits: Total 20 paid leaves per year, a hybrid working policy, private medical insurance, wellness sponsorships, and frequent team-bonding events.
Skill Mastery: Master the "soft skills of the future" including negotiation, strategic communication, project management, and beyond.
Dynamic Working Environment: A creative, entrepreneurial and fast-paced workplace guided by the values of transparency, diversity, quality, teamwork, ownership, and constant improvement.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 ()
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Hai Bà Trưng, Phường Xuân Hòa (Quận 3 cũ)