Client Service Associate (Full-time)

Mô tả công việc
- Language: 100% English-speaking environment
- Team: Expert Interviews
- Location: Hai Ba Trung street, Xuan Hoa (D.3), Ho Chi Minh city, Vietnam
ABOUT THE ROLE: BECOME A STRATEGIC KNOWLEDGE BROKER
This isn't just an entry-level role; it's a commercial bootcamp. As an Associate, you will act as the information bridge between global decision-makers and the world's most specialized industry experts. You will partner with our clients - including top-tier investment bankings, hedge funds, strategy consultancies, global corporates or PE firms - to understand their knowledge gaps and identify, headhunt, and persuade C-suite executives to share their insights with our clients in exclusive consultation interviews.
Your day-to-day responsibilities will involve:
- End-to-End Management: You own the final step, from matching vetted experts with clients, coordinating schedules across time zones, and making sure every client interaction runs smoothly and delivers the answers clients need.
- Cold-Call Outreach & Persuasion: Initiate conversations to pitch projects and persuade global experts to participate in consultations.
- High-Level Headhunting: Conduct deep profile research using LinkedIn and professional networks to identify the best-matching industry leaders.
- Deconstructing Briefs: Analyze complex client needs to identify knowledge gaps, and determine the information required to address them.
WHY JOIN US IN HCMC?
- Dynamic Working Environment: A creative, entrepreneurial and fast-paced workplace guided by the values of transparency, diversity, quality, teamwork, ownership, and constant improvement.
- Skill Mastery: Master the "soft skills of the future" including negotiation, strategic communication, project management, and beyond.
- Comprehensive Benefits: Total 20 paid leaves per year, a hybrid working policy, private medical insurance, wellness sponsorships, and frequent team-bonding events.
- Global Mobility: The unique opportunity to work in Athens, Montreal, or Bogota through our international exchange program.
- Transparent Career Path: A fast-track promotion path that helps high performers reach Manager level in 2 years and Vice President in 5 years.
- Top-tier Compensation Package: A competitive base salary and monthly allowance, plus attractive monthly bonus scheme that stand out against market benchmarks.
Yêu cầu công việc
At Dialectica, we don't believe in a "one size fits all" approach to hiring. We celebrate diverse backgrounds, yet our most successful team members consistently demonstrate the following core traits:
- Business Acumen: A solid understanding of task organization, information processing, and problem-solving, supported by a bachelor's degree or higher in any discipline.
- Resilience: A growth mindset that views challenges as opportunities to sharpen your skills.
- Sales & KPI Driven: A result-oriented mindset proven through previous experience, high-pressure projects, internships, or extracurricular achievements.
- Effective Communication in English: A must-have for our 100% English-speaking global workplace.
Thông tin liên hệ
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