Mô tả công việc
Possess a thorough knowledge of the hotel's products, including rooms, rates, services, F&B outlets, Spa, and other facilities, while staying up to date with sales initiatives and promotional offers.
Monitor and control pricing strategies, room reservations, and inventory to maximize revenue opportunities. Organize and oversee the efficient operation of the Reservations Department, including workflows, procedures, and reservation systems (PMS/configuration). Prepare and analyze reports and forecasts (weekly and rolling three-month forecasts) to support Revenue Management activities. Work closely with Front Office, Sales, and other departments to ensure smooth operations and optimize sales performance.
Ensure compliance with the hotel's policies, standard operating procedures, as well as health, safety, and security standards.
Participate in training sessions, regular meetings, and provide presentations or operational support when required.
Maintain a professional and organized work environment, and carry out any other duties assigned by management
Yêu cầu
Minimum 1-2 years of experience in Reservations, Revenue Management, or Front Office operations. Previous experience in a Supervisor or Manager role is an advantage.
Solid understanding of Property Management Systems (PMS), inventory control, and forecasting.
Strong analytical skills with a good understanding of revenue management principles.
Good command of spoken and written English. Strong leadership, organizational, and cross-functional collaboration skills.
Quyền lợi
Insurance: In addition to health insurance, social insurance and unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
Get special incentives when using high-class service systems of Vingroup, such as Vinpearl, Vinmec, Vinmart and Vinschool, etc. 13th month salary and holidays.
To participate in any Training/ Development schemes as recommended by senior management.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cao đẳng
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Khách sạn
Thông tin chung
Nơi làm việc