Cluster Security Manager

​1. Security Operations
​Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol, and first aid procedures.
​Disseminate all information from Management to team members.
​Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively.
​Conduct all criminal investigations, put up accompanying investigation papers, and report cases which occur within the Hotel.
​Conduct surveillance on hotel staff to ensure that they abide by the House Rules; keep tags on movements of staff who are classified as suspects under investigation.
​Control and direct all emergency personnel traffic in response to fire, bomb threats, police assistance, injury, or illness.
​Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused.
​Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued, and accounted for:
​Pocket books
​Security Desk Occurrence Book
​Gate Passes and Security Passes
​Keys and Key Registers
​Post allocation for hotel and External Security
​Cultivate informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes.
​Record all activities involving the Department in the Daily Security Report.
​Provide security coverage for VIP guests.
​Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department.
​Always be on-call, including off-duty hours, for any emergency that may arise.
​2. Team Management
​Conduct performance reviews with the team.
​Identify and develop team members with potential.
​Constantly monitor team members' appearance, attitude, and degree of professionalism.
​Conduct detailed induction programs for new employees.
​Develop, conduct, and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
​Prepare weekly staff schedules keeping in mind anticipated business, operating budgets, and standards of service.