Coffee Guide ( Tour Guide)

Mô tả Công việc
1. Coffee Experiences Hosting
● Use the art of storytelling to accompany customers in their journeys to explore Vietnamese coffee and culture;;
● Provide exceptional customer service, going above and beyond to ensure each customer's experience is unforgettable;
● Deliver the guidance and instruction on how to brew signature Vietnamese coffee based beverages;
2. Customer Assistance
● Extend warm welcomes, provide insightful menu descriptions and passionately introduce customers to our Lacàph products;
● Enhance customer's engagement and experience by actively promoting and selling products or services;
● Understand customers' needs, address their concerns or complaints (if any);
3. Crafting Coffee Excellence
● Prepare and serve a diverse range of coffee related beverages;
● Maintain an inviting work environment, ensuring the highest standards of cleanliness and sanitation;
● Strictly adhere to all food safety and quality regulations.