Commercial Business Solutions ManagerCÔNG TY TNHH FORD VIỆT NAM

ABOUT US
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
DETAILED ACTIVITIES:
Strategic Sales & Market Development:
- Develop and execute a comprehensive commercial sales strategy, encompassing market segmentation, target customer identification, value proposition development, and competitive analysis.
- Conduct thorough market research to identify emerging trends, opportunities, and competitive dynamics within the commercial vehicle sector.
- Position UpFleet, including its Uptime Service Suite and FMS components, as a key differentiator and value driver in the market.
Customer Relationship Management:
- Build and cultivate strong, long-term relationships with key decision-makers within commercial fleets, including fleet managers, transportation executives, and purchasing departments.
- Understand customer needs in-depth and develop customized solutions that leverage the full range of company products and services, with a particular emphasis on UpFleet.
- Effectively manage the sales process from initial contact, through needs analysis and solution design, to contract negotiation and successful implementation.
UpFleet Solution Ownership & Management:
- Serve as the subject matter expert for UpFleet, possessing a deep understanding of its features, benefits, and value proposition for commercial fleet customers.
- Collaborate closely with IT and relevant technical teams to ensure the smooth operation, maintenance, and continuous improvement of the UpFleet platform, including its web-based and mobile applications.
- Provide ongoing support to customers utilizing UpFleet, addressing technical issues, training needs, and user adoption challenges.
- Contribute to the roadmap for future UpFleet enhancements and upgrades, incorporating customer feedback, market trends, and competitive analysis.
Sales Operations & Performance Management:
- Collaborate effectively with cross-functional teams (product development, marketing, finance, IT) to ensure the seamless delivery of solutions and exceptional customer experience.
- Track, analyze, and report on key sales performance metrics, identifying areas for improvement and implementing corrective actions to achieve targets.
- Keep up to date of industry trends, regulations, and best practices related to commercial vehicle sales, fleet management technology, and relevant digital solutions.
Industry Engagement & Networking
- Actively participate in industry events, conferences, and trade shows to promote the company's brand, generate leads, and build relationships with potential clients.
- Position UpFleet as a leading solution within the commercial fleet management space, showcasing its capabilities and benefits to a wider audience.