Communication Manager

Key Responsibilities:
• Supervise and lead the planning team to develop comprehensive communication strategies.
• Mentor team members, providing guidance and support to foster a collaborative and innovative environment.
• Liaise with account departments to receive and accurately interpret client briefs, ensuring alignment with client objectives.
• Oversee the creation of detailed customer journey maps and ensure alignment with client objectives throughout the marketing funnel.
• Develop long-term and short-term content strategies, including direction, angles, and detailed posts, on a weekly, monthly, or quarterly basis.
• Collaborate closely with creative, account, and social media teams to ensure cohesive and effective communication across all channels.
• Guide the social media writing team in executing content strategies that align with overall marketing goals.
• Ensure all content aligns with the brand's voice and objectives while maintaining high creative standards.
• Monitor and analyze content performance, making data-driven recommendations for adjustments and improvements.
• Oversee the assessment of campaign data, ensuring that performance metrics are met and client expectations are exceeded.
• Provide overall performance summary reporting and insights to clients, using the information to inform future communication strategies.
• Review all KPI documents before client review to ensure goals and measurements are clear and aligned with the strategy.
• Stay updated on industry trends and best practices to continuously improve content strategies.
Qualifications:
• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• Proven experience in a communication management role within an agency setting.
• Strong understanding of social media platforms, content strategies, and digital marketing.
• Excellent verbal and written communication skills.
• Strong leadership abilities with experience in team supervision and mentorship.
• Ability to work under tight deadlines and manage multiple projects simultaneously.
• Proficiency in content management systems and social media analytics tools.
Preferred Skills:
• Experience with influencer marketing and digital advertising.
• Strong organizational and project management skills.
• Creative mindset with a strategic approach to problem-solving.
Benefits:
Competitive Salary + 13th Salary
Monthly/quarterly KPI Bonus + Sales Bonus
12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
Company Activities: Company trip, teambuilding, YEP + L&D Activities
Occasion-based offerings: Birthday, wedding, maternity, ...
Annual Performance appraisals and promotion
Other benefits according to regulations
A dynamic, creative, and challenging work environment
Opportunities for professional and personal development
Working hours: Monday - Friday, From 09:00 to 12:00 and 13:30 to 18:00.