MÔ TẢ CÔNG VIỆC:
Network Infrastructure Administration
- Configure, monitor, and maintain network infrastructure including firewall, switches, wireless systems, VPN connectivity, Internet connectivity, VLAN and network segmentation.
- Configure and maintain Cisco Meraki systems through the Meraki Dashboard, following Factory 2 security policies.
- Monitor network performance and troubleshoot incidents, maintain network documentation and topology diagrams.
System & Server Administration
- Administer Windows Server environment and core infrastructure services including AD server, Share file Server, Application server.
- Setup and manage virtualization platforms (Hyper-V virtualization system or equivalent).
- Support server maintenance, patch management, monitor server health and infrastructure performance.
Backup, Recovery Management
- Manage backup operations for servers and databases though NAS system.
- Support disaster recovery and data restoration activities when required.
IT Security & Risk Management
- Support implementation and operation of IT security controls.
- Configure and maintain firewall, antivirus, endpoint security, and VPN systems.
- Monitor security alerts and potential risks.
- Participate in IT security improvement initiatives.
IT Operations & User Support
- Provide technical support for end-users related to network, wifi, CCTV, hardware, software, and system issues.
- Support installation and maintenance of PCs, POS devices, printers, and peripherals.
- Documentation & Reporting: Maintain updated network diagrams, IT asset record, and server checklists. Generate periodic reports on system health and IT incidents
- Coordinate with IT vendors for troubleshooting and maintenance activities.
- Other Tasks: Perform other related duties and IT projects as assigned by FAC2 management, HCM IT Leader
IT Projects & Continuous Improvement
- Support implementation of IT infrastructure projects and improvement initiatives.
- Prepare technical documentation and operation reports.
- Coordinate with the Head Office IT team to implement company-wide IT projects related to security and digital transformation, including M365 and D365 initiatives.
- Research and recommend new technologies for infrastructure improvement
YÊU CẦU CÔNG VIỆC:
Education: Bachelor's Degree in Information Technology, Computer Science, Computer Networks, or related fields.
Preferred Certifications
- MCSA: Microsoft Certified Solutions Associate
- MCSE: Microsoft Certified Solutions Expert
- CCNA (Cisco Certified Network Associate) certifications is an advantage
Technical Skills & Experience: 2-3 years of experience in IT Network & System roles
- System & Virtualization: Experience in administering Windows Server, Active Directory (AD), and File Server systems. Basic knowledge of virtualization infrastructure.
- Network Infrastructure: Ability to configure network devices such as firewalls, switches, and Wi-Fi systems, as well as network protocols including VLAN, DHCP, DNS, and VPN. Knowledge of Cisco Meraki systems is an advantage.
- Applications & Security: Basic knowledge of IT security, risk management, and endpoint security solutions.
- Practical Experience: Experience in end-user support and working in a factory/manufacturing.
Soft Skills:
- Problem-solving and analytical skills.
- Good communication and coordination skills.
- Ability to work independently.
- Willingness to learn new technologies.
THÔNG :
Welfare & Benefits:
- Probation: 2 months of probation with full salary
- Working time: 44 hours/week
- Training:
- A2E skill training
- Pre-mortems
- Prioritization
- Problem solving
- Owner's mindset
- Idea generation
- Coaching
- Influencing
- Courageous conversations
- Effective communication
- Presenting with impact
- Closed-loop conversations
- Creating business value
- Effective meetings
- Effective emailing
- Organizational health
- Colleagues: Friendly & Supportive
Annual Leave:
- 15 working days: from full 1 year to less than 3 years;
- 16 working days: from full 3 years to less than 7 years;
- 22 working days: from full 7 years or more to less than 37 years.
Personal Health Insurance for Staffs over 2 years contribution
Company trip, Team building activities
Holiday events
Other Allowances:
- Company bus: From VSIP 1 ( Phường Bình Hoà) / Becamex (Thủ Dầu Một) / 193 Huỳnh Văn Lũy (Thủ Dầu Một) to FACTORY 2 (KCN Protrade, Phường Tây Nam, TPHCM)
- Parking fee