MÔ TẢ CÔNG VIỆC:
- Server Management: Manage, operate, and maintain local servers (AD, File Server, Esim, EMS, Accounting). Perform user account and permission management, apply RMV standard GPOs, conduct regular patch updates, execute backups/restores, and monitor system health.
- End-User Support: Troubleshoot IT issues (hardware, software, M365, network, peripherals) for factory staff via the ticketing system. Support new account setups, software installations, and online meeting tools (Zoom, Teams).
- Network & Infrastructure: Monitor and maintain local network devices (Firewalls, Routers, Switches, Access Points, VPNs. Collaborate with IT HCM to implement network policies and IT/OT network segmentation.
- Asset & License Management: Track and manage the IT asset inventory at FAC2 and allocated software licenses.
- Security & Compliance: Ensure devices comply with security policies (Sophos Endpoint). Handle security alerts, monitor for risks (Ransomware, Malware), and strictly adhere to incident response and access control procedures.
- Documentation & Reporting: Continuously update local network diagrams, asset lists, and server checklists. Generate periodic reports on system health and IT incidents.
- Project Coordination: Work closely with the IT HCM team to deploy new solutions, manage system updates (Change Management), and support data migration to M365 (SharePoint/OneDrive).
- Other Tasks: Perform other related duties and IT projects as assigned by the IT Network & System Leader or FAC2 Management.
YÊU CẦU CÔNG VIỆC:
Official Education:
- Bachelor degree - Information Technology (Major: Computer Networks, Computer Science)
- MCSE (Microsoft Certified System Engineer)
- CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional)
Technical Skills & Experience:
- System & Virtualization: Proven experience administrating Windows Server, Active Directory (AD), and File Servers. Solid knowledge of virtualization infrastructure, specifically Hyper-V and VMware.
- Network Infrastructure: Ability to configure network devices (firewalls, routers, switches) and network protocols (VLAN, DHCP, DNS, VPN). Good understanding of the Cisco Meraki system.
- Applications & Security: Strong knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and experience in managing Antivirus systems.
- Specific Experience: Practical experience in End-user support and working within a factory/manufacturing environment.
THÔNG :
- Thử việc: 2 months of probation with full salary
- Thời gian làm việc: 44 hours/week
- Cơ hội huấn luyện:
A2E skill training
Pre-mortems
Prioritization
Problem solving
Owner's mindset
Idea generation
Coaching
Influencing
Courageous conversations
Effective communication
Presenting with impact
Closed-loop conversations
Creating business value
Effective meetings
Effective emailing
Organizational health
- Đồng nghiệp: Friendly & Supportive
- Ngày nghỉ:
- 15 working days: from full 1 year to less than 3 years;
- 16 working days: from full 3 years to less than 7 years;
- 22 working days: from full 7 years or more to less than 37 years.
- Phúc lợi:
Personal Health Insurance for Staffs over 2 years contribution
Company trip, Team building activities
Holiday events
- Phụ cấp khác:
Company bus from HCMC to Factory
Parking fee
Meal allowance