Consultanats Specialist for Digital Marketing

Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd)

Hết hạn: 01/08/2024

Chi tiết công việc
Giới thiệu công ty

Mức lương: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Mô tả công việc

● Respond to customer support inquiries in accordance with training provided, standards and policies, including to supply diagnosis, resolution, and tracking of end user issues based on guidelines, documentation and scripts provided
● Serve as a trusted consultant with customers to onboard, develop and optimize advertiser's campaigns
● Detect and understand the customer's needs and objectives
● Be responsible for increasing spend, upsell and sustainability
● Handle a high volume of potential clients on a daily basis through phone calls
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX

Yêu cầu công việc

• Possess at least Bachelor's Degree in any field, preferably advertising or marketing
• Excellent communication in English and Mandarin and Cantonese will be an added advantage
• At least one year of experience in sales and has a genuine interest for online marketing
• Is analytical and has a logical mindset
• Has strong communicative skills and a flair for selling creative market solutions
• Works in an organized and structured manner
• Has experience within sales
• Is passionate about sales and has a genuine interest for online marketing
• Has a creative mindset and a good understanding of customer needs
• Speaks native language, fluent in English

Quyền lợi được hưởng

Bonus
Attractive incentive bonus packages and recognition programs
Healthcare Plan
Medical insurance coverage, covid care
Training
Monthly training and workshops, along with coaching opportunities for career growth

Thông tin khác

POSTED DATE
[protected info]
JOB LEVEL
Experienced (non-manager)
JOB FUNCTION
Sales > Telesales
SKILL
Telesales, Consultant Service, Communication
JOB INDUSTRY
Media/Newspaper/Advertising
PREFERRED LANGUAGE
Any
YEAR OF EXPERIENCE
Not required
NATIONALITY
Not shown
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Nộp hồ sơ liên hệ

Tdcx Malaysia (Teledirect Telecommerce Sdn Bhd)

Thông tin chung

Mức lương: Thỏa thuận

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:

Hạn nộp: 01/08/2024

Giới thiệu công ty Xem trang công ty

WHO IS TDCX?
We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients' customer experience and elevating their sales.

We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.

Our company has won over 350 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.Level 9, Axiata Tower, No 9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia

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