Contact Center Intern (Smart Retail)- Phụ Cấp 4Tr/tháng - InternshipCÔNG TY TNHH CHỨNG KHOÁN SHINHAN VIỆT NAM (SSV)

Contents of work during internship

• Receive request and collect information of customers via Hotline, Email, Zalo, FB Homepage of SSV

• Transfer request and information of customers to Official Staffs of Smart Retail.

• Make plan compaign via Email, SMS to customers

• Participate in contributing ideas and planning of Smart Retail as assigned by the Head of Team



Expected results (Knowledge and skills they can get after completing the internship)

• Have a clear, easy -to-listen voice. Know how to listen Customers.

• Have a spririt of working hard, listening and receptive.

• Love the Job of taking care Customers

• Good English communication skills (know Korean is an advantage)