Coordinator (Air Operations) - Hanoi

REPORTS TO: Station Manager.
POSITION SUMMARY
• Preparing all required documents and attach to the pouch accompany with the consignment, contact with shipper to arrange the shipment, enter data into eTrans system.
• Assisting manager in supervising team performance, facing to customer.
PRINCIPLE DUTIES, AND RESPONSIBILITIES
• Follows and executes handling procedures established by the management
• Prepares consolidation, airway bills, bills of lading and any other documentation deemed necessary to complete an export transaction. Distributes documents to the appropriate parties in a timely manner to ensure smooth flow of export cargo.
• Inputs data into the system to create file, shippers export declaration transmission, invoice to client and shipment track and trace update.
• Verifies the correctness and adequacy of documents provided by shipper.
• Assists in tracing and following up cargo to airport to ensure prompt delivery of freight.
• Assists in Air import shipments from the pre-alert receiving, communicating with vendor, with customers till completion of job in system.
• Performs costing for both air export & import in the system.
• Manages carrier relationship.
• Supports sales team in business development.
• Assists manager in supervising team performance, facing to customer.
• Performs other duties as assigned to the position.