Coordinator Support (good at English)

Job Description:
Overall processing of the order: quotation, order creation, handover, follow up and payment
Calculating the quotation prices, tracking quotation.
Acting as main contact person for customer during quotation phase and project handling.
Respond to clients complaints and inquiries/ cooperate with technical colleagues in handling incoming inquiries, or with QMR to handle complaint from clients
Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team).
Test plan, test specification, bill of material, test list, sample list, report are met customer expectation and Company regulation, QM document related.
Matching order to relevant incoming test samples (if needed).
Reporting business activities to respective manager periodically.
Cross business line coordination (handling internal/ external sub-contract.
Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.
Carry out other specified duties and functions as directed by supervisor.