Counter Manager

Job Requirements:
• Inventory Management
• Take full ownership of the store and its commercial success
• Analyze relevant data to probe and challenge the status quo
• Address identified improvement areas, involving the Area Manager or other Retail Back Office partners as needed
• Drive continuous improvements in the store's sales, productivity and profitability
• Ensure the legal and financial integrity of the store
• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you cannot assume responsibility yourself
• Schedule staff to properly serve customers, drive sales and execute tasks
• Be a Brand Ambassador, consistently exhibiting Brand Attitude and Values
• Ensure proper in-store Brand execution according to established standards and directives
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
• Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis
• Ensure cash register transactions are processed quickly and accurately
• Lead and implement all applicable loss prevention policies and procedures
• Develop a standard training program for all new employees and implement a yearly training program for all existing employees.