CRM Solution (Pre - Sales) Engineer

1. Pre-sales
Ability to engage target audience at pre-sales stage to discover business challenges via successful and targeted discovery meetings with prospects
Engagement with business users to define, create and implement (Cloud based CRM) solution prototypes and pilots, and then manage those pilots through their inception to completion for commercial accounts team
Ability to confidently present and articulate the business value of the Salesforce cloud-based application suite and platform to target audience & perform generic Demo to trigger interest
Hands-on experience and willingness to perform demo (limited) to illustrate solution strength & benefit
Demonstration of a working knowledge of cloud applications integration to existing business applications.
Management of multiple customer engagements simultaneously, with Salesforce Sales Manager & Salesforce Representative.
2. Service Implementation
Engagement with Salesforce service implementation, including requirements validation, projects development requirements, internal test, and development and delivery of training for both administrators and end-users.
Other duties may be assigned as required.
Provision of final QA/QC before client is ready to go live.
Support client's Salesforce systems.Maintain ope
Professional communications with colleagues, partners, clients and vendors to ensure maximum customer satisfaction and business productivity.