Mô tả công việc
1. New Project Development
- Engage with clients to gather project details, ensuring a thorough understanding of requirements.
- Collaborate with design and production teams to offer recommendations for quality improvements and value-added features.
- Coordinate sample development to meet client specifications and timelines.
2. Sales Order and Mass Production Coordination
- Manage and process sales orders, maintaining clear and proactive communication with clients.
- Oversee production schedules, testing, labeling, shipping, and other logistical aspects to ensure smooth project flow.
- Identify and address potential production or delivery issues to uphold the highest standards of service.
3. Reporting and Documentation
- Prepare detailed sales reports and project updates for internal and external stakeholders.
- Maintain accurate records of customer interactions, order statuses, and feedback.
4. Client Relationship Management
- Build and maintain strong relationships with clients, acting as a trusted point of contact.
- Support clients with design and sourcing assistance, ensuring products exceed their expectations.
Yêu cầu
Experience:
• A minimum of 1-2 years in a customer account role, preferably within the furniture manufacturing industry.
Technical Proficiency:
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with International shipping processes and quality control systems is an advantage.
Skills and Competencies:
• Strong organizational skills and attention to detail.
• Proactive problem-solving abilities and a customer-centric mindset.
• Capable of self-learning and adapting to dynamic work environments.
Quyền lợi
Thưởng
Competitive salary and performance-based incentives.
Chăm sóc sức khoẻ
Health, dental, and vision insurance options.
Nghỉ phép có lương
Generous paid time off and holiday benefits.
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
KỸ NĂNG
Channel Account Management, International Shipping, Microsoft Office, Problem-solving, Quality Assurance Systems
LĨNH VỰC
Nội thất/Gỗ
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không giới hạn
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