Customer Care

Mô tả Công việc
- Order Processing & Entry: Receive and check POs (prices, payment terms, delivery). Enter orders into system (PUR file), coordinate with Purchasing/Logistics, and advise Finance for invoicing.
- Customer & Sales Support: Prepare quotations, contracts, and bidding documents. Handle routine customer inquiries (quotes, status) and support sales reps when away.
- Data & Records: Maintain customer database, set up new accounts, and send Weekly General Reports against targets.
- Post Sales: Coordinate and process product warranty requests.