Customer Service (Call Center)
CÔNG TY TNHH CITYCLINIC VIỆT NAM - CAREPLUS INTERNATIONAL CLINIC
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 07/12/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Đến 20 triệu VNĐ
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 2 năm
Mô tả công việc
Learn, capture customer needs, and successfully consult Careplus products and services through reception channels: Hotline/Facebook/Website/Zalo....
Handling customer complaints related to Careplus products and services
Caring, supporting customers & contributing to improving service quality at the Clinic
Mastering the operation process, understanding Careplus products and services
Understand the marketing programs, examination packages, and affiliate programs with banks, and insurance companies...
Learn, consult, capture & book appointments for Customers including Corporate & Retail customers
Coordinate with FO in taking care, answering questions, supporting and improving customer satisfaction.
Perform some other tasks as assigned by CS Leader
Handling customer complaints related to Careplus products and services
Caring, supporting customers & contributing to improving service quality at the Clinic
Mastering the operation process, understanding Careplus products and services
Understand the marketing programs, examination packages, and affiliate programs with banks, and insurance companies...
Learn, consult, capture & book appointments for Customers including Corporate & Retail customers
Coordinate with FO in taking care, answering questions, supporting and improving customer satisfaction.
Perform some other tasks as assigned by CS Leader
Yêu cầu
College Degree or above.
Experience in the Medical or HealthCare Industry is ideal.
Minimum 2-year experience in Customer Service and Call Center.
Excellent Customer Service.
Good communication and problem-solving skills, Customer satisfaction oriented.
Good communication in English (MUST)
Have knowledge in Sales skills.
Experience in the Medical or HealthCare Industry is ideal.
Minimum 2-year experience in Customer Service and Call Center.
Excellent Customer Service.
Good communication and problem-solving skills, Customer satisfaction oriented.
Good communication in English (MUST)
Have knowledge in Sales skills.
Quyền lợi
Yearly bonus base on business efficiency
Get periodic health checks according to company policy
Health Insurance
Performance review once a year
Discount promotion for staff and relatives up to 60%
Young, friendly and professional working environment
Being trained and developed professional skills, career
Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.!
Get periodic health checks according to company policy
Health Insurance
Performance review once a year
Discount promotion for staff and relatives up to 60%
Young, friendly and professional working environment
Being trained and developed professional skills, career
Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.!
Thông tin khác
Địa điểm làm việc
- Tòa Nhà Etown 1, Cộng Hòa, phường 13, Tân Bình, Hồ Chí Minh
Việc làm Hồ Chí Minh
Việc làm Tân Bình
- Tòa Nhà Etown 1, Cộng Hòa, phường 13, Tân Bình, Hồ Chí Minh
Việc làm Hồ Chí Minh
Việc làm Tân Bình
Thông tin chung
- Thu nhập: Đến 20 triệu VNĐ
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 07/12/2024
Giới thiệu công ty
Xem trang công ty
CarePlus is a 100% foreign owned clinic chain with two international standard clinics in Ho Chi Minh City and we are an associate of Singapore Medical Group. We offer uniquely patient-centric, high quality, affordable outpatient healthcare services for individuals and corporates. Best in class...
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