Mô tả công việc
Understanding our customers' needs & expectations and translate these into high quality products & services
Ensures quality of the task/services/information provided by self and others.
Impacts closely related work teams whose activities are interdependent.
Possesses and demonstrates developed communication and diplomacy skills used to direct/persuade/influence others.
Position-Specific Tasks & Responsibilities:
· Recommending alternative solutions where needed to meet customers' needs
· Coordinating the entire end-to-end order process flow and specification management
· Being the single point of contact between Suppliers, Sales Offices, Planning, Production, R&D, Quality and Logistics departments
· Managing all inquiries and info requests from Planning, Production and QA departments in time
· Responding to inquiries, sample and order requests of our customer in a professional and timely manner
· Pro-actively communicating any issues with the customer and help in finding satisfying solutions
· Providing technical & product optimization support for Sales Offices and direct customers
Yêu cầu
· 3 years experience in similar position.
· Fluent in verbal and written English.
· Learn & have strong willingness to understand our customer needs.
· Strong communicator - both in writing & verbally - across organizational levels and with internal and external stakeholders.
· Able to handle multiple tasks at the same time and have strong prioritization & solid follow-up skills.
· Thorough & quick: you are on top of your game and demonstrate a great sense of urgency.
· Pro-active and take full ownership of the assigned tasks.
· Have a strong interest in the technical side of our products.
· Good team player.
· Result oriented.
Quyền lợi
We offer a dynamic, international work environment where respect, trust, and teamwork are core values, and we're looking for a talented individual to join our team
Bảo hiểm xã hội, Bảo hiểm full lương, Khám sức khỏe định kỳ, Phụ cấp thâm niên, Thưởng tháng 13
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 16:30)
Thông tin chung
Nơi làm việc
- Khu Công Nghiệp Giang Điền, Giang Điền, Trảng Bom, Đồng Nai