Mô tả công việc
Job responsibility:
1. Customer service: provide customers with quality service, answer customer inquiries, handle customer complaints, ensure that customers have a clear understanding of the logistics process, and solve problems encountered by customers.
2. Order processing: process the customer's order, including confirming the order information, goods information, payment method, etc. At the same time, they need to ensure the accuracy of order information, timely feedback on order status, and timely handling of abnormal orders.
3. Logistics tracking: update the location and status of goods in a timely manner and ensure that customers have a clear understanding of the transportation process.
4. Coordination and communication: maintain good communication and coordination with other internal departments and external partners to ensure the accuracy and timeliness of information transmission.
Yêu cầu
1. More than three years of relevant work experience, working experience in logistics and freight forwarding industry including Customs Clearance is preferred.
2. Proficient in Office software, have efficient execution and problem-solving ability, high sense of responsibility, good communication skills.
Quyền lợi
Thưởng
Attractive salary and bonus
Chăm sóc sức khoẻ
Health care and annual leaves
Khác
Professional and friendly working environment
Thông tin khác
NGÀY ĐĂNG
21/01/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Order Processing, Office Software, Communication Skills, Customs Clearance, Logistics
LĨNH VỰC
Vận tải
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
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