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Mô tả công việc
- Provide customer support during the installation and usage of BSS Commerce Shopify products.
- Collaborate with the development team to create tasks, relay technical issues, and manage customizations.
- Keep customers informed about the progress of their requests and offer solutions as needed.
- Report recurring issues to the product team for ongoing product improvements.
- Perform additional tasks as assigned.
Yêu cầu
- Proficient in English is a plus point.
- Working hours are from 8:30 AM to 5:45 PM
- Basic technical knowledge in HTML, CSS, and JavaScript is required.
- Experience with ReactJs and NodeJs is an advantage
- Strong skills in communication, presentation, and analytical thinking.
- Prior experience in customer support for tech or e-commerce is a plus.
- Quick learner, team-oriented, and able to work independently.
Quyền lợi
Salary: base salary 8M - 10M/month + bonus. Total income 9-12M.
Provide laptop, headphone for working
Social insurance, health insurance, periodic health checks for employees
5 days per week, with 13.5 days of annual leave, plus company trips
Opportunity to enhance English proficiency and client relationship skills
Work with an internationeam and exposure to cutting-edge e-commerce technology
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Nam / Nữ
Tuổi
22 - 25
Ngành nghề
CNTT - Phần mềm
,
CNTT - Phần cứng / Mạng
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: 9 triệu - 12 triệu
Nơi làm việc