About The Role
As a Customs Declarant, you will be responsible for preparing and filing customs declarations on the VNACCS/VCIS electronic system. You will ensure every filing is accurate, complete, timely, and fully compliant with Vietnamese customs regulations.
This is a hands-on operational role suited for experienced customs practitioners who thrive in a fast-paced, accuracy-driven environment. You will handle complex commodity groups including pharmaceuticals, medical devices, high-tech electronics, FMCG, and other regulated products for diverse company types: Trading, Export Processing, Export Production, etc.
Key Responsibilities
Declaration Preparation & Filing
Contribute to designing and improving declaration and related processes
Communicate with client operations teams and freight operations to obtain required shipping documents and resolve discrepancies
Review shipping documents and related licenses for accuracy and completeness
Perform HS code classifications (where required)
Prepare supporting documentation for commodity regulation requirements (e.g., synchronization registry, quality inspection filings, etc.)
Prepare and file customs declarations on the VNACCS/VCIS electronic system
Coordinate with field teams for physical inspection and timely clearance at ports, airports, and warehouses
Liaise with Transportation team for timely pick-up/delivery upon clearance
Ensure timely and accurate data entry and reporting in operational systems
Compliance Screening & Quality Control
Conduct ongoing regulatory research and monitor regulatory changes
Screen commodity policies, import/export restrictions, and licensing requirements before proceeding with declaration
Follow the established 2-layer verification process
Conduct required self-audits on completed declarations to ensure accuracy and compliance
Document Management & Audit Readiness
Maintain organized, audit-ready declaration files for post-clearance retention requirement
Ensure all supporting documents are properly filed and traceable for each declaration
Respond to customs queries, post-clearance inspections, and audit requests as directed
Report to Declaration Manager on daily workload status, processing progress, and any issues requiring escalation
Experience
REQUIRED QUALIFICATIONS
Minimum 2 years of hands-on experience in customs declaration operations in Vietnam
Experience handling import and/or export declarations for complex commodity groups: high-tech electronics, pharmaceuticals, medical devices, chemicals, machinery, FMCG, or similar regulated products across diverse company types: Trading, Export Processing, Export Production, etc.
Prior experience working within a customs brokerage firm, freight forwarder, or in-house customs team
Familiarity with post-clearance audit documentation and record-keeping requirements
Valid Customs Agent Certificate issued by the General Department of Vietnam Customs
Knowledge & Skills
Operational command of Vietnamese customs declaration procedures, including HS classification, customs valuation, duty/tax calculation and refund, FTA/C/O application, and commodity policy screening
Proficiency with VNACCS/VCIS electronic customs declaration systems - hands-on filing experience required
Strong attention to detail and accuracy - zero-error mindset in a high-volume environment
Ability to manage multiple concurrent declarations and prioritize under time pressure
Working knowledge of English - ability to read and interpret English-language shipping documents
Strong automation skills and mindset are advantageous
Education
Bachelor's degree in International Trade, Customs, Logistics, Supply Chain Management, Economics, or related field
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