Customs Documentation - Nhân Viên Khai Báo Hải Quan

Import-Export Operations and Consultation:
Review policies and regulations related to import and export.
Collect market trends and customer demands, reporting to the logistics manager.
Advise the sales team and clients on efficient, cost-effective, and compliant freight and customs clearance solutions.
Provide import-export consultation to sales and customers, including attending client meetings with the sales team when required.
Propose solutions and provide service quotes to the sales department.
Logistics Execution:
Receive service requests and customs declaration information from sales/customers, open BL files, and prepare customs clearance documents.
Handle complaints, organize delivery and customs clearance per client/agent requirements, and address any arising issues.
Coordinate with relevant departments to perform customs clearance and freight operations.
Register specialized licenses as required and issue certificates of origin upon request.
Monitor and update service progress for customers/sales.
Manage invoices and payment documents.
Other Duties as Assigned:
Submit weekly/monthly reports to the department head.
Discuss arising issues with supervisors and propose service improvements.
Perform other tasks assigned by the management.