Destination Expert Support JapanVio Travel

Key Responsibilities:
Product Contracting with Local Suppliers:
• Establish and maintain relationships with local suppliers to negotiate contracts and secure competitive rates for travel products and services.
• Ensure compliance with company standards and policies during the contracting process.
Making Bookings on Online Platforms:
• Utilize online booking platforms to make reservations for accommodations, transportation, activities, and other travel-related services.
• Verify accuracy of bookings and promptly address any discrepancies or issues that may arise.
Support the Destination Expert with Admin Tasks:
• Assist the Destination Expert in managing administrative duties such as preparing documents, reports, and presentations.
• Coordinate logistics for client itineraries and ensure all necessary arrangements are made in a timely manner.
Loading Products into the Booking Platform:
• Input and update travel products and services into the booking platform, ensuring accuracy and completeness of information.
• Regularly review and update product listings to reflect changes in availability, pricing, or terms.
General Support to Clients on the Ground:
• Provide assistance and support to clients during their travels in Japan, including resolving issues, answering inquiries, and offering recommendations.
• Maintain open communication channels with clients to address any concerns and ensure a positive travel experience.