- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Destination Expert
Vio Travel is the first virtual Destination Management Company in Asia/Pacific with a curated collection of the finest travel experiences, unique hotels, and travel packages available across the region. We pride ourselves on delivering exceptional service and creating unforgettable journeys for our clients.
We are currently seeking a Destination Expert - Regional to serve as the primary point of contact for our expanding global network of agents who book travel experiences in the destination the company is selling. In this role, your primary responsibilities shall include, but are not limited to, the following tasks:
Key Responsibilities:
Product Contracting with Local Suppliers:
• Establish and maintain relationships with local suppliers to negotiate contracts and secure competitive rates for travel products and services.
• Negotiate best rates and build strong relationships with suppliers and ensure timely renewals of agreements.
• Ensure compliance with company standards and policies during the contracting process by selecting suppliers who align with Vio's service levels.
• Handle product-related requests and find cost-efficient solutions.
• Support regional product contracting as required.
Loading Products into the Booking Platform:
• Input and update travel products and services into the booking platform, ensuring accuracy and completeness of information.
• Regularly review and update product listings to reflect changes in availability, pricing, or terms.
Operations and Reservations
• Liaise with suppliers to verify rates, bookings and address concerns.
• Monitor all bookings in your destination and reconfirm services for seamless delivery.
• Coordinate logistics for client itineraries and ensure all necessary arrangements are made in a timely manner.
• Offer excellent customer service, resolving travel issues promptly for clients.
Making Bookings on Online Platforms:
• Utilize online booking platforms to make reservations for accommodations, transportation, activities, and other travel-related services.
• Verify accuracy of bookings and promptly address any discrepancies or issues that may arise.
General Support to Clients on the Ground:
• Provide assistance and support to clients during their travels, including resolving issues, answering inquiries, and offering recommendations.
• Maintain open communication channels with clients to address any concerns and ensure a positive travel experience.
Sales Support
• Support quotes/bookings for clients and reservations teams as needed.
• Act as the main contact for travel inquiries, offering expert suggestions, support, and custom itinerary quotes.
Vio Travel is the first virtual Destination Management Company in Asia/Pacific with a curated collection of the finest travel experiences, unique hotels, and travel packages available across the region. We pride ourselves on delivering exceptional service and creating unforgettable journeys for our clients.
We are currently seeking a Destination Expert - Regional to serve as the primary point of contact for our expanding global network of agents who book travel experiences in the destination the company is selling. In this role, your primary responsibilities shall include, but are not limited to, the following tasks:
Key Responsibilities:
Product Contracting with Local Suppliers:
• Establish and maintain relationships with local suppliers to negotiate contracts and secure competitive rates for travel products and services.
• Negotiate best rates and build strong relationships with suppliers and ensure timely renewals of agreements.
• Ensure compliance with company standards and policies during the contracting process by selecting suppliers who align with Vio's service levels.
• Handle product-related requests and find cost-efficient solutions.
• Support regional product contracting as required.
Loading Products into the Booking Platform:
• Input and update travel products and services into the booking platform, ensuring accuracy and completeness of information.
• Regularly review and update product listings to reflect changes in availability, pricing, or terms.
Operations and Reservations
• Liaise with suppliers to verify rates, bookings and address concerns.
• Monitor all bookings in your destination and reconfirm services for seamless delivery.
• Coordinate logistics for client itineraries and ensure all necessary arrangements are made in a timely manner.
• Offer excellent customer service, resolving travel issues promptly for clients.
Making Bookings on Online Platforms:
• Utilize online booking platforms to make reservations for accommodations, transportation, activities, and other travel-related services.
• Verify accuracy of bookings and promptly address any discrepancies or issues that may arise.
General Support to Clients on the Ground:
• Provide assistance and support to clients during their travels, including resolving issues, answering inquiries, and offering recommendations.
• Maintain open communication channels with clients to address any concerns and ensure a positive travel experience.
Sales Support
• Support quotes/bookings for clients and reservations teams as needed.
• Act as the main contact for travel inquiries, offering expert suggestions, support, and custom itinerary quotes.
Yêu cầu
Requirements:
• Extensive knowledge of your country as a travel destination.
• Proven experience in product contracting and negotiations.
• Familiarity with travel industry systems and reservations.
• Excellent organizational and multitasking skills.
• Strong communication and problem-solving abilities.
• Flexibility for occasional regional product contracting.
• Extensive knowledge of your country as a travel destination.
• Proven experience in product contracting and negotiations.
• Familiarity with travel industry systems and reservations.
• Excellent organizational and multitasking skills.
• Strong communication and problem-solving abilities.
• Flexibility for occasional regional product contracting.
Quyền lợi
Thưởng
Performance Bonus
Đào tạo
On the Job Training
Máy tính xách tay
Company Laptop
Performance Bonus
Đào tạo
On the Job Training
Máy tính xách tay
Company Laptop
Thông tin khác
NGÀY ĐĂNG
30/09/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhà Hàng - Khách Sạn/Du Lịch > Đại Lý Du Lịch
KỸ NĂNG
Booking Management, Hotel Operation, Reservation, Operations Coordinating, Travel Planning
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
30/09/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhà Hàng - Khách Sạn/Du Lịch > Đại Lý Du Lịch
KỸ NĂNG
Booking Management, Hotel Operation, Reservation, Operations Coordinating, Travel Planning
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
- Thu nhập: Thỏa thuận
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