Digital Marketing & CRM Staff

Công ty TNHh Việt Nam Suzuki

Hồ Chí Minh

Negotiable

31/10/2026

Toàn thời gian

Ứng tuyển

Ngành nghề:

Truyền thông/Internet/Online Media, Marketing - PR, Phát triển thị trường, Marketing / Truyền thông / Quảng cáo, Tiếp thị - Quảng cáo

Overall purpose of the job:

Lead the development and execution of Digital Marketing strategies and campaigns to maximize media efficiency, campaign ROI.

Manage and optimize CRM, as well as customer engagement processes, to enhance customer satisfaction and improve lead-to-sales conversion.

Develop and execute initiatives to enhance dealers' online marketing capabilities, ensuring greater consistency, quality, and alignment with brand standards across the dealer network.

Proactively identify, assess, and mitigate risks within assigned areas of responsibility to ensure smooth and effective operations.

1. Digital Marketing:

Work closely with agencies to plan and execute digital campaigns across relevant channels. Manage and optimize digital advertising campaigns for both branding and lead generation objectives.

Monitor digital budget allocation and spending to ensure cost efficiency and effective utilization of resources.

Manage agency performance and proactively identify and mitigate operational risks within assigned scopes.

Coordinate with internal teams and agencies to ensure smooth and timely campaign execution.

Act as a key bridge between Creative and Digital/Media teams to ensure creative assets are effectively optimized for media performance.

Coordinate with cross-functional teams to ensure digital campaigns and marketing projects are aligned, well-executed, and delivered on schedule.

2. CRM management:

Work with partners and relevant internal stakeholders to enhance CRM platforms, digital systems, and lead management flows.

Develop and implement initiatives to improve lead-to-sales conversion and enhance overall customer satisfaction.

Manage retargeting activities and leverage CRM/customer data to generate incremental sales opportunities.

Manage customer data-related processes and ensure compliance with applicable regulations and internal policies, including Personal Data Protection regulations (PDPD).

3. Data & Analytics:

Monitor campaign and CRM performance using GA4, CRM, and advertising platforms.

Analyze data to identify key insights, opportunities, and improvement areas.

Drive PDCA for digital campaigns (media & creative) with agencies and internal teams.

Translate insights into actionable recommendations and improvements.

Prepare regular performance reports and PDCA reviews for management.

4. AIO/SEO:

Work with agencies to plan and execute AI Optimization (AIO) and SEO initiatives to improve website visibility, search performance, and organic traffic.

Monitor performance and identify opportunities to improve website effectiveness and overall digital marketing performance.

5. Dealer Online marketing:

Thông tin chung

Thu nhập: Negotiable

Ứng tuyển

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Vị trí Digital Marketing & CRM Staff do công ty Công ty TNHh Việt Nam Suzuki tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Negotiable, tìm thêm việc làm về Digital Marketing & CRM Staff hoặc công ty Công ty TNHh Việt Nam Suzuki ở các link phía trên

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