Digital Specialist (or Senior Account Executive)

ClickMedia is a 1-stop shop for all social and digital solutions. Our core competencies include Social Commerce, Data Analytics, Consumer Experience and Technology.
As part of the VMLY&R group, our expertise is in 'Connected Commerce' and we are keen to work with talented thinkers and driven doers. Inbox your details and you will hear back from us.
ClickMedia is seeking for DIGITAL SPECIALIST who will execute account management on daily basis and assist Manager when needed.
Location: L9, Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh District, HCMC, Vietnam
Type of employment: Full-time Permanent
Report to: Senior Account Manager / Account Director
What you will do
-Build good client rapport
-Submit agency work and get client approval
-Present and persuade clients to approve social and tactical plan
-Exercise quality control over deliverables to achieve client's satisfaction.
-Send effective and actionable email communication to clients and internal teams
-Meeting recaps, contact reports, status reports, follow up
-Provide innovative content format solutions
-Coordinate with Creative, Design and Interactive team for digital production.
-Provide promoting channels mix.
-Negotiate and manage KOLs
-Develop media plans
-Follow up and follow through all required project-related paperwork.
-Conduct briefing sessions for social and tactical plan.
-Create, align, and manage production and campaign timeline
-Manage campaign performance, keep track of KPIs delivery, alert when there are signals of KPIs under-delivery.
-Produce campaign reports with frequency as aligned with clients.
-Achieve assigned business KPI x Escalate issues to supervisor whenever it's necessary and back up Social Specialist during his/ her absence.
What you will do
-At least 2 to 3 years of experience in Digital and Social Marketing
-Hands-on Content writing experience
-Good interpersonal and analytic thinking skill, result-oriented.
-Fluent in English.
-Strong proficiency with the Microsoft Office suite.
-Experience in account management
What you will get once becoming a Clicker
👉 Competitive salary with attractive welfare policies.
👉 Frequent global training courses are well provided.
👉 The self-customized & flexible career roadmap for your own development.
👉 Opportunities to learn from and work with professional & talented veterans in the digital and advertising agency industry.
👉 Chances to broaden international networks within the industry and exposure to international exchange working experiences within the regional markets.
👉 Diversified, Respectful, Caring, Agile working environment.