Mô tả công việc
- Lead the strategic direction and operational excellence of the spa, wellness, fitness, pool, beach,kids club and recreational facilities. Create a culture of wellness, innovation, and guest-centric service while delivering financial performance and brand-defining experiences.
- Develop and implement the overall strategy for spa, wellness, fitness, and recreational services aligned with brand and property goals
- Lead a multidisciplinary team across spa, fitness, kids club, pool, and beach operations with a strong focus on training, engagement, and service culture
- Oversee the creation and execution of spa menus, wellness programs, seasonal offerings, and guest activities
- Drive revenue growth through treatment sales, retail performance, memberships, and wellness packages
- Ensure the highest standards of service, cleanliness, safety, and hygiene across all facilities
- Collaborate with marketing, F&B, and rooms teams to promote integrated wellness experiences and seasonal event
Yêu cầu
* Required Skills
- Strategic thinker with excellent leadership and communication skills In-depth knowledge of luxury spa & wellness operations, financial management, and team leadership
- Visionary with passion for wellness trends, innovation, and lifestyle hospitality
- Fluent in English (written and spoken)
- Strong computer literacy (MS Office, spa booking systems, financial tools)
* Qualifications
- Degree in Hospitality Management, Spa/Wellness Management, or Business Administration
- Additional certifications in spa, wellness, or fitness disciplines are highly desirable
* Experience
- Minimum 5 years in luxury hospitality with at least 3 years in a senior spa/recreation leadership role
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Giám đốc
Học vấn
Cử nhân
Kinh nghiệm
5 - 10 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Quản lý điều hành,
Khách sạn
Thông tin chung
Nơi làm việc
- Thành phố Hạ Long,
- Quảng Ninh