Documentation staff (Freight forwarding)

Pull BK Report on DTS daily to aware shipment on day/ week.
Receive/Request or Push CS to transfer files/BK on time.
Check SI/VGM Cut-off of carrier/coloader and send to shipper.
Request and receive SI/VGM from shipper. Create HBL.
Simple BK: Cross check detail BK/SI and Database on DTS: Freight term/ Shipping schedule.
Job Creation on DTS.
HBL Creation on DTS: fill in full information :Shipper/consignee/notify; Input correct data: cont/seal/description/move type...
MBL Creation on DTS and website carrier directly: Follow SOP's agent and carefully submit SI + VGM to carrier on time. Check HBL and MBL to ensure everything is match.
Send HBL to customer confirm and advise leadtime to them.
Follow and check ATD to update on time and send the correct HBL to shipper.
Print OBL after ATD and get payment from shipper (case by case).
Follow BK Report/ BL Report to filing AMS/ACI/ISF and EMNF on deadline 48h before ETD.
Pull out report on CRM system daily to update status of filling (1Y/3Z...) - If getting not yet, check carrier and website to clear this filling.
Follow up notice's carrier such as delay notice/change MV/ Commodity or any change from shipper to update on time.
Check ocean freight, local charge, arising charge (if any) with the carrier and arrange payment request with accountant.
Issue Debit note to shipper, and invoice to overseas agent or relative parties.
Send Pre-alert, SA (Shipping Advice), P.L, C.I, other documents (if any) to agent follow deadline and Agent's SOP.
Solve trouble if it's occurred or anything which customer need our support.
Keep and buid relationship carrier/customer/supplier, and co-ordinate with other departments that help to run our business successfully.
Report to manager directly ( Daily/weekly/ monthly) and do task which're consigned by manager.