Mô tả công việc
Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, offering answers and assistance with a smile
Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
Perform other related duties as necessary or assigned.
Yêu cầu
Bachelor's degree in Korean Study, business, finance, or a related field
Good interpersonal and communication skills in Korean, speaking English is advantage
Good sense of numbers and computer skills
Excellent communication, customer-service, and time-management skills
Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
Skills for upselling and recommending products
High self-motivated and committed
Quyền lợi
Thưởng
Bonus
Chăm sóc sức khoẻ
Health check
Nghỉ phép có lương
16 days / year
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Thông tin khác
NGÀY ĐĂNG
26/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
KỸ NĂNG
communication, Customer Communication, Korean Communication, Korean Language, Transactional Banking
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- Tầng 2, tòa nhà khu công nghiệp Nhơn Trạch 3, đường Tôn Đức Thắng, Xã Hiệp Phước, Huyện Nhơn Trạch