Company Overview:
MOOVTEK is at the forefront of transportation technology, dedicated to innovating within
the mobility sector. We strive to deliver smart, secure, and convenient transportation
solutions that cater to everyday needs. As we continue to expand our business capabilities, we
are looking for new members with strong skills to help us achieve the next challenging goals
Job Description:
We seek a skilled Driver Development Specialist to analyze, design, and implement
strategies to optimize business processes, improve operational efficiency, and drive
organizational growth. Responsibilities include process mapping, identifying inefficiencies,
recommending solutions, and collaborating with cross functional teams to ensure the
seamless integration of new systems and processes.
Key Responsibilities:
Monitor operational indicators, coordinate with data analysis departments to find
solutions to respond and improve.
Coordinate with departments: Product Development,
Business Development, Quality
Management, Data Analysis,... to receive information and process requests from
stakeholders to enhance customer experience.
Making and implementing weekly, monthly plans to serve the department goals.
Ensuring the successful roll out of the strategic initiatives and projects that affect
operations.
Manage groups of drivers according to individual requirements to coordinate and
ensure productivity.
Learn information from the market, customers, drivers, competitors, ... transform raw
data into insights for the issuance and application of bonus policies for partners.
Research and build models that predict the drives performance over time.
Understand current SOP of driver support and propose updates if needed to Team
Lead.
Other ad-hoc and on-demand tasks assigned from Team Lead.