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Mô tả công việc
About Job
At Lalamove, we believe in providing excellent, high quality and efficient services to our community of drivers. It is an integral feature of our product experience. If you are task oriented, love managing people, operationally savvy and enjoy taking a strategic approach to solving problems, this is the role for you!
Currently, we are seeking a high caliber Driver Management Lead based in Hanoi City, Vietnam as we continue to expand our presence and capabilities across SEA. Quick wits, problem solving and a team first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your city through the growth and optimization of the driver population on the Lalamove platform for Hanoi.
Main responsibilities:
• Lead, manage, improve quality & performance of drivers;
• Manage driver operations and ensure compliance with Lalamove's driver policies, processes and operational standards;
• Lead and improve driver community to increase driver engagement and goodwill;
• Lead cross-team's initiatives in order to handle customer's special requests.
• Motivate, coach, support operations staff and ensure their KPIs are achieved;
• Propose process and service improvement suggestions related to speed and quality;
• Lead and manage other ad-hoc projects.
At Lalamove, we believe in providing excellent, high quality and efficient services to our community of drivers. It is an integral feature of our product experience. If you are task oriented, love managing people, operationally savvy and enjoy taking a strategic approach to solving problems, this is the role for you!
Currently, we are seeking a high caliber Driver Management Lead based in Hanoi City, Vietnam as we continue to expand our presence and capabilities across SEA. Quick wits, problem solving and a team first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your city through the growth and optimization of the driver population on the Lalamove platform for Hanoi.
Main responsibilities:
• Lead, manage, improve quality & performance of drivers;
• Manage driver operations and ensure compliance with Lalamove's driver policies, processes and operational standards;
• Lead and improve driver community to increase driver engagement and goodwill;
• Lead cross-team's initiatives in order to handle customer's special requests.
• Motivate, coach, support operations staff and ensure their KPIs are achieved;
• Propose process and service improvement suggestions related to speed and quality;
• Lead and manage other ad-hoc projects.
Yêu cầu
Leadership Skill, Operation, E-Commerce Logistics, English
Quyền lợi
Thông tin khác
Ngày Đăng Tuyển
30/11/2021
Cấp Bậc
Trưởng phòng
Ngành Nghề
Dịch vụ khách hàng
, Vận chuyển/Giao nhận
, Kho vận
Kỹ Năng
Leadership Skill, Operation, E-Commerce Logistics, English
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
30/11/2021
Cấp Bậc
Trưởng phòng
Ngành Nghề
Dịch vụ khách hàng
, Vận chuyển/Giao nhận
, Kho vận
Kỹ Năng
Leadership Skill, Operation, E-Commerce Logistics, English
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: 30/12/2021
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Onto our fifth year as a start-up, now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Vietnam and Philippines, our aspirations don't stop there as our model has the ability to transform how goods moved in any city worldwide. Backed by a team of experienced entrepreneurs, we all breathe passion, grit, execution & humility which are our company's core values. Are you passionate? A perpetual solver of problems? Are you proactive, dedicated to honing your skills, and persistent in completing and executing tasks? If the answer is yes, then we want you to join our team! We are currently seeking for an outgoing, energetic and detail oriented individual to join our Driver Operations team. We are looking for a high energy, quick thinking individual to achieve business target by creating and maintaining professional relationship with partners. If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now!
Giới thiệu nhà tuyển dụng Ban đầu được gọi là EasyVan, Lalamove đã được đưa ra để đáp ứng nhu cầu hậu cần cụ thể - thuê van. Bắt đầu tại Hồng Kông vào tháng 12 năm 2013, Lalamove hiện đang hoạt động tại hơn 100 thành phố trên khắp châu Á. Ngày nay, Lalamove không ngừng phù hợp với 15.000.000 khách ...
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