- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
• Handle guests' challenges or incidents occurring in the hotel when necessary and record all incidents into DM log for management's attention or follow-up.
• Directs and controls all duty Front Office associates to ensure that day to day operational matters are handled on time and guest expectations are met.
• Maximization of Rooms revenue by encouraging FO Associates to upsell.
• Review guest feedbacks (ensure their challenges are resolved) & establish guests contact daily in order to find every opportunity to deliver an exceptional experience to our guests by giving great example to Front Office Team.
• Manage FO associates' performances, training needs, motivation, development, disciplinary matters etc
• Prepare and analyze related monthly Front Office reports (include daily cashiering & master accounts) prepared by Front Office Executive to ensure accuracy and justify with solid facts
• Perform supervisory or executive functions such as assisting in work related to the strategies / policies of the department.
• Directs and controls all duty Front Office associates to ensure that day to day operational matters are handled on time and guest expectations are met.
• Maximization of Rooms revenue by encouraging FO Associates to upsell.
• Review guest feedbacks (ensure their challenges are resolved) & establish guests contact daily in order to find every opportunity to deliver an exceptional experience to our guests by giving great example to Front Office Team.
• Manage FO associates' performances, training needs, motivation, development, disciplinary matters etc
• Prepare and analyze related monthly Front Office reports (include daily cashiering & master accounts) prepared by Front Office Executive to ensure accuracy and justify with solid facts
• Perform supervisory or executive functions such as assisting in work related to the strategies / policies of the department.
Yêu cầu
Male / female aged 28 to 40, good looking
Have at least 2 years working in a similar position at 4-star hotels or higher,
Have organizational skills and planning skills
Ability to communicate and present
Good English communication
Proficient in using computers, word, excel
Enthusiastic, hard-working, dedicated to the profession
Have at least 2 years working in a similar position at 4-star hotels or higher,
Have organizational skills and planning skills
Ability to communicate and present
Good English communication
Proficient in using computers, word, excel
Enthusiastic, hard-working, dedicated to the profession
Quyền lợi
• Attractive Salary and Bonus
• Social insurance, health insurance, unemployment insurance according to Labor Laws
• Professional, dynamic working environment with frequent team-building activities
• Social insurance, health insurance, unemployment insurance according to Labor Laws
• Professional, dynamic working environment with frequent team-building activities
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Ba Đình - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
N/A
Cập nhật
25/[protected info]
1
Nơi làm việc
Quận Ba Đình - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
N/A
Cập nhật
25/[protected info]
Thông tin chung
- Ngày hết hạn: 31/08/2024
- Thu nhập: 13.000.000đ - 17.000.000đ
Việc làm tương tự
PPP Laser CLinic - CÔNG TY TNHH PPP VIỆT NAM
Thỏa thuận
22/12/2024
Hà Nội, Hồ Chí Minh, Đồng Nai
Công Ty TNHH Hệ Thống Thông Tin FPT - FPT Information System - FPT IS
Thoả thuận
30/11/2024
Hà Nội
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.