DX Manager

Key Responsibilities:
1. DX Pillar Leadership & Team Management
- Lead and develop a team of analysts or specialists within one DX pillar.
- Define the pillar's scope, operating rhythm, standards, and expected outputs.
- Establish clear team priorities, workflows, and recurring processes.
- Coach team members to strengthen judgment, analysis, communication, and ownership.
- Support hiring, team structure, specialization, and growth planning as the function expands.
2. Insights & Decision Support
- Translate user, product, market, operational, or business signals into clear and prioritized recommendations.
- Build recurring reports, reviews, and decision frameworks that enable consistent, decision-ready outputs.
- Identify important trends, risks, gaps, and opportunities and communicate their implications to leadership.
- Represent the pillar in DX leadership reviews and cross-functional discussions.
3. Operational Excellence & Standards
- Build scalable processes, operating models, and standards that improve the quality and consistency of team outputs.
- Establish recurring operating rhythms and frameworks that can be adopted across brands and markets.
- Continuously improve workflows, reporting processes, and analytical approaches based on business needs.
- Ensure the team maintains high standards for accuracy, clarity, and actionable recommendations
4. Cross-Functional Collaboration
- Partner closely with Product, Market, Operations, Data, Design, Tech, and other DX teams.
- Translate business questions and stakeholder needs into structured analysis, research, and recommendations.
- Manage stakeholders with competing priorities and ensure alignment on objectives and expected outcomes.
- Escalate risks, gaps, and opportunities with clear context and recommended actions.