E-Commerce Executive/ Nhân Viên Kinh Doanh Trực Tuyến

PRIMARY RESPONSIBILITIES
1. Monitor the hotel's e-Commerce strategies as they are being implemented
2. Daily management of hotel online presence on various Online Travel Agent websites
3. Managing rate & inventory online changes as well as content management
4. Developing budgets for projects, monitoring costs, providing status reports to management, and incorporating feedback from the executive level
5. Manage e-Commerce website content updates, coordinating site changes with IT and Marketing business owners including site presentation, product presentation, pricing changes and text and image modifications
6. Manage and update the Hotel's website, relevant social media (Tripadvisor, Facebook, Twitter, Blogging) and e-Commerce functions including latest campaign, events and promotions from the Hotel
7. Drives web traffic/sales, growth of e-Commerce applications via targeted online campaigns and retention strategies, with high level of customer acquisition and conversion
8. Handle customer service for online - phone calls, e-mails, facebook, etc;