E-Commerce Operation Executive (MobileX)

Operations are the heartbeat of our service - ensuring our operations team is levels ahead of the general market in terms of their quality control and speed of work - as businesses depend on the operations team to drive their productivity 24/7/365. As an E-Commerce Operation Executive, you will play a key role in building our company's e-commerce operations, supporting the Operations Lead to ensure E-commerce operations are run efficiently. We're looking for someone who is process-driven, detail-oriented, and organized, but also excited to roll up their sleeves and get their hands dirty.
Responsibilities
Assist the e-commerce operations team to manage online operations:
Product onboarding
Assist with stocktake and phone testing through internal software
Edit product images post photoshoots
Upload products online
Order fulfillment
Process, prepare and pack orders
Coordinate well with logistics partners to ensure delivery services are performed efficiently
Support self-collection service whenever necessary
Supporting customer online enquiries
Warehouse Inventory Management
Managing and planning manpower demands according to the supply-demand
Consult and sell the phones when the customers purchase at the office
Any other ad-hoc tasks assigned