E-Learning & Training Operations Specialist

Working Location: Flemington Tower, Le Dai Hanh, District 11, Ho Chi Minh
Working time: Monday to Saturday
1. Learning Operations Excellence
• Manage training operation for Trade Training Team (training plans and calendars, arrangement of F2F & virtual training events like regular training, Sales School and other ComEx events, etc.)
• Work with training team to drive training operation excellence via continuous improvement in different aspects of training operation.
• Manage and optimize trade training budget, including budget planning, budget execution, expense settlement, tracking & reporting and budget optimization.
• Manage training reporting/plan and announce to business stakeholder to let them capture the training activity/report dashboard.
2. Online Learning Excellence
• Operate and manage eLearning platforms (Sum-Total and Nemo) for Trade Team : create monthly eLearning, monthly test and assigned to right target participants.
• Work with SFA and IT to enhance and upgrade eLearning platforms to meet changing business needs
• Collaborate with Trainers to maximize eLearning opportunities by identifying training courses suitable for eLearning.
• Adapt ordinary training contents created by Trainers to eLearning and roll out eLearning programs.
• Work with training team to assess training effectiveness (ordinary training and eLearning) by leveraging data, dashboards and analytics with the support by BI team
• Manage training data (Product knowledge score, skill score, coaching score, business review score,...) in well structured, fully information and will be the PIC to work with SFE/BI team in data training providing.
3. Others
• Other project or assignment will be assigned.