E- Merchandise Team Lead Services and Solutions

• Leadership & Team Management
- Lead and mentor the e-merchandising team, fostering a collaborative environment.
- Develop and implement account management strategies and business plans to grow assigned group of 10-15 group brands.
- Encourage innovative thinking and the sharing of best practices to drive continuous improvement within the team.
- Facilitate team meetings and brainstorming sessions to ensure alignment on goals and strategies.
• E-Merchandising Strategy
- Develop and implement strategies for product assortment, placement, and promotions to optimize online sales and enhance customer experience.
- Analyze market trends and customer behavior to inform merchandising decisions.
• Content/Concept Management
- Oversee the creation and management of compelling product descriptions, images, and other content to enhance product visibility and appeal.
- Ensure that all product listings are accurate, up-to-date, and optimized for search engines.
• Collaboration
- Work closely with Service Management Team to report activities and participate in periodic business reviews.
- Build strong relationship with brands & accounts as valued partner to drive Ecommerce growth sustainably.
• Performance Analysis
- Determine performance metrics and deliver comprehensive trend knowledge & industry insight to drive group brand performance in terms of traffic, service revenue, shopper experiences, E-Commerce share, ranking of brand within platform, brand penetration in E-Commerce and year-over-year growth.
- Prepare regular reports and presentations on merchandising performance for stakeholders.