E-Store & E-Rtc Operation Specialist

Mô tả Công việc
Main purpose of the position:
• Responsible for optimizing e-commerce operations through efficient order fulfillment, streamlined inventory management, and E-store management to enhance online visibility, ensure seamless operation and customer engagement.
Job responsibilities:
• E-fulfillment and Last Mile Management: Coordinate e-distributors, e-fulfillment partners, logistics team and manage operation performance to ensure timely order fulfillment, delivery processes and operational efficiency.
• E-Store Management: Set up, deploy e-store and manage e-store operation scorecard to enhance brand visibility and improve customer engagement by listing, updating product information and maintaining identity visuals and branding consistency across e-stores.
• Process and Inventory Management: Streamline inventory management, e-fullfillment procuredures and monitor product, GWP inventory to drive efficient inventory management and process efficiency.
• Performance Analysis and Reporting: Analyze operation performance metrics, generate reports, and provide actionable insights for optimization to enable continuous improvement and maximize effectiveness.
• Payment Process: Coordinate & reconcile documents for payment process with enablers and other Ecom related stakeholders.
• Stay updated of industry trends, market changes, and best practices to continuously optimize strategies and maintain a competitive edge.
• Other tasks assigned by line manager.