Ecommerce Specialist

Buymed is Vietnam's and Southeast Asia's top healthtech company. We improve healthcare quality and access for practitioners, patients, and all other stakeholders (pharmaceutical producers, distributors, logistics providers, and pharmacists) in between by using transformational technology.
Job Purpose:
To support the organization in achieving its online sales goals through the development and execution of effective e-commerce strategies and tactics.
Key Responsibilities:
Develop and manage ecommerce sales strategies to increase online sales and customer engagement.
Implement and manage digital marketing campaigns, including email, social media, and online advertising.
Analyze ecommerce data to inform business decisions and continually optimize performance.
Maintain and update the company's ecommerce platform to ensure optimal functionality and user experience.
Collaborate with cross-functional teams to ensure seamless integration of online and offline sales efforts.
Stay up-to-date with industry trends and incorporate best practices into the company's ecommerce strategy.
Manage the development and implementation of promotional initiatives and product launches.
Respond to customer inquiries and resolve any issues to ensure customer satisfaction.
Work closely with the shipping and fulfillment team to ensure timely and accurate delivery of products to customers.
Qualifications:
Bachelor's degree in marketing, business, or a related field.
2+ years of experience in ecommerce or digital marketing.
Strong analytical and problem-solving skills.
Excellent project management and organizational skills.
Proficiency in ecommerce platforms such as Shopify, Magento, or BigCommerce.
Experience with digital marketing tools such as Google Analytics, AdWords, and Facebook Ads.
Excellent communication and interpersonal skills.
Ability to work independently and in a team environment.