Mô tả công việc
- High Customer Service mind & pro-active sales/cross sales & follow-up to convert from potential lead source to meet the pipeline & final sales target
- Counselling of prospective students and their families regarding study opportunities.
- Provision of information on institutions to students either face to face or over the telephone.
- Following up students' applications and keeping students posted/ informed on offers/ rejections by the institutions.
- Counselling and assistance of prospective students in entry visa application.
- Accurately & timely updating of student applications on IDP Global database & team reporting scheme
- Provide good after sales service to have high parent/ student referral source
- Organization and implementation of promotional activities at local institutions and IDP offices.
- Organization and assistance in IDP exhibitions and other educational exhibition.
- Interpretation for institutions at seminars/ interviews/ exhibitions.
- Maintaining a good rapport to students, their families, local and IDP institution clients and visa office.
- Attending and servicing institutions upon their visits to IDP office.
- Active participating in team meeting & training
- Other duties as assigned by the Line Manager
Yêu cầu
- Have 2 years experiences in service counselling (English course/professional course/oversea study consulting or banking finance services consulting,...)
- Prefer and have advantage if you have knowledge about oversea study consulting in Australia, US, UK, Canada or New Zealand
- Excellent communication, explanation and customer orientation.
- Demonstrate strong sales, have ability to maintain and widen customers' relationship.
- Ability to work under high pressure and target.
- Professional & efficient business communication (both English & Vietnamese)
- Candidate must possess at least a Bachelor's Degree.
Quyền lợi
Thưởng
13th month payment, Bonus Annually
Nghỉ phép có lương
15 days annual leave and 10 days of sick leaves
Đào tạo
English Training scholarship for staff and family at ACET. Staff development & training abroad.
Thông tin khác
NGÀY ĐĂNG
27/12/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Giáo Dục > Tư Vấn Giáo Dục
KỸ NĂNG
Customer Service, Communication, English
LĨNH VỰC
Giáo dục/Đào Tạo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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