Education Counselor ( Chuyên Viên Tư Vấn Giáo Dục)

1. Cold Calling: Proactively reach out to potential students via cold calling to generate
leads and identify interested clients.
2. Needs Assessment and Consultation (Telephone, Online or Face-to-face): Assess
students' needs, aspirations, and academic backgrounds to offer tailored
recommendations about TNE Global programs and pathways for overseas study.
3. Sales and Follow-up: Conduct proactive sales activities, including cross-sales and
follow-ups, to convert potential leads into enrolled students, ensuring achievement of
sales targets.
4. Admission Process: Assist students with university selection, document preparation,
and submission, ensuring compliance with deadlines and requirements.
5. Pre-Departure Support: Guide students through travel arrangements, accommodation,
visas, and orientation.
6. Pipeline Development: Contribute to the creation of an ongoing customer pipeline,
focusing on generating new revenue and acquiring valuable contacts.
7. Follow-up and Relationship Management: Maintain regular contact, offer ongoing
support, and nurture relationships with students, parents.
8. Events and Workshops: Collaborate with the marketing team to plan and execute in
house and offline events to maximize outreach and engagement; participate in
educational fairs, seminars, and workshops to promote TNE Global's services.
9. Documentation and Reporting: Maintain detailed records, update CRM systems, and
generate reports.
10. Professional Development: Stay updated on industry trends, international education
trends, scholarships, visas, immigration policies, etc and attend training sessions to
enhance counseling skills..
11. Team Contribution: Contribute to the overall team effort by accomplishing assigned
tasks and supporting colleagues as needed.
12. Ad-hoc Requests: Fulfill other appropriate requests as assigned by the line manager.