Position Overview
We are looking for an Employee Experience Manager to join our Ho Chi Minh office! Our office is small and tight-knit, consisting of a team of self-motivated individuals who take strong initiatives.
We seek a proactive candidate who can establish the foundation of our corporate support efforts and help the workplace flourish, while leveraging a deep understanding of Vietnamese law and culture. This role requires someone who thrives in a smaller, dynamic environment where every team member plays a crucial role.
As part of the People & Culture team, you will help align our Ho Chi Minh office with the company's mission and vision, ensuring a strong company culture and smooth operations.
Application
→ Must submit any CVs or portfolios in English
Hiring Process
[Resume Screening] → [1st interview (online)] → [2nd interview (onsite)] → [3rd interview (online)] → [Reference Check] → [Offer]
Communication and Collaboration
→ Serve as the central communication hub between the Ho Chi Minh office and other global offices facilitating seamless collaboration and information exchange
People and Culture Development
→ Work closely with the People & Culture team and other stakeholders to design new, and improve existing, global people policies and practices
→ Assist in designing frameworks and enhancements that support the quality of employee experience and the use of employee resources
HR Coordination and Employee Engagement
→ Facilitate the onboarding and offboarding processes to ensure a smooth transition for employees, including necessary documentation and compliance with labor laws
→ Oversee the preparation and management of labor contracts and agreements to ensure compliance and alignment with organizational policies
→ Organize and manage employee events, such as team-building activities, volunteer opportunities, and social gatherings, to strengthen interpersonal relationships and team cohesion
Feedback and Analysis
→ Coordinate and analyze employee surveys to gather feedback on workplace satisfaction, identify areas for improvement, and track employee engagement trends
→ Create viable solutions and gather stakeholder buy-in to implement effective changes based on survey results
Payroll and Finance
→ Execute the full cycle of payroll functions, including monthly payroll, profit sharing, and final payment calculations in collaboration with the Finance team and payroll service provider
→ Prepare and maintain comprehensive documentation related to budgeting, payroll, expense claims, and credit card receipts
→ Facilitate communication with accounting firms for audits and financial reviews to ensure compliance and accuracy in financial reporting
Facilities and Security Management
→ Manage equipment
purchasing and onboarding, providing tailored setups for new employees
→ Collaborate with the Security team on remote access, network improvements, and server room maintenance projects
→ Handle security access management for the building, including logistics and delivery coordination
Operations and Process Improvement
→ Regularly assess business operations processes and assist in streamlining them for increased efficiency, including managing rent-related contracts
→ 1 to 5 years of experience as HR & Administrative manager, HR Generalist, or any related roles
→ Fluent in verbal and written Vietnamese and English
→ Reasonable understanding of Vietnam labor laws and practices
→ Proven experience in payroll and benefits administration
→ Experience in shaping and implementing company policies and welfare
→ Strong interpersonal and relationship-building skills
→ Agile, able to operate effectively in a commercial, self-starting manner, prioritizing what is critical, adapting to new situations as required