Engineering & Process Improvement Manager

** Job Purpose:
The primary objective of this position is to improve operational efficiency and productivity successfully through applying industry-leading lean /six sigma tools. This position is also responsible for winning and retaining customers by offering industry-leading solutions design to improve customers' supply chain operations, as well as designing and analyzing operational solutions for customer tender proposals, assigned projects, and existing supply chain operations.
** Roles & Responsibilities:
1. Data and Statistical Analysis
• Regular interaction with Country Operations Management and Customers for the purpose of gathering, validating and documenting operational requirements.
• Conducts systematic in-depth research and analysis into issues of varying
complexity.
• Initiates, defines and leads the development and communication of effective reports to key stakeholders, including executive/senior management.
• Facilitate development of new analytics solutions to address existing gaps in
analytics tools.
• Estimates costs and identify business savings.
• Provides reports, presentations and relevant information to senior management as required.
• Ensures the effective development and use of information or record management systems or reporting practices.
2. Process Improvement and Change Management
• Ensures team awareness of current processes and procedures, and relevant
Company and regulatory requirements, which may impact the operation or
department. Takes steps to ensure any changes are implemented.
• Ensures completion of audit and reviews of existing processes or documentation to ensure appropriate standards and rules are applied.
• Manage the identification and facilitate the implementation of process improvement initiatives to ensure minimal disruption of business operations during transition period.
• Facilitate development of specific risk mitigation strategies for critical business
operations.
• Identify issues, risks and benefits of existing and proposed solutions and outline business impacts.
• Works collaboratively with operations teams to formulate solutions to operations issues and challenges.
• Simplify information and decipher technical jargon so it is easily understood by the whole team.
3. Solutioning Engineering
• Develop and execute logistics improvement projects to support revenue and
profitability growth strategy
• Participate and maintain efficiency in the expansion and/or enhancement of logistics services
• Develop products and tools to support country growth strategies
• Plan, develop and implement Key Performance Indicators (KPIs) as measurement tools to achieve customer intensity goals and objectives
• Support the assigned project team by coaching and providing guidance to team members
• Drive innovation ideas, introduce and implement new concepts and technology on existing best practices
• Provide internal and external status reports on time
• Develop and establish customer intelligence database for sales, marketing as well as operations to drive country growth plan through intelligence and analytic approach
• Take lead in customer tender proposal
• Present operation solutions to the customer as a key part of the tender process
• Manage partnerships with key vendors to optimize costing and lead time
• Ensure on-time implementation of the assigned projects
• Manage scope, budget, changes, progress, and risk of the assigned projects
• Support South East Asia sales and marketing activities and assure alignment with country strategies