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Mô tả công việc
Deliver English/Accent skills training to new employees throughout their onboarding program, fully preparing them to delivery high quality customer experiences.
Support global training initiatives by facilitating virtual assessments, training, and coaching sessions.
Deliver learning using a variety of content including examples, exercises, job aides, practice tools and applications.
Conduct coaching during and after training to give feedback and reinforce skills. Document feedback and share with managers.
Review live and recorded calls regularly. Evaluate pronunciation, voice quality and accent, language usage.
Yêu cầu
Vietnamese with degree in English.
2+ years of experience teaching English.
International language teaching certification such as TOEIC, BULATS, BRIGHT, or IELTS or equivalent is desired.
Strong facilitation skills in classroom and virtual delivery.
Experience developing course content to make it business relevant.
Ability to understand program objectives and set and achieve measurable goals that are aligned to business goals.
Effective presentation and communication skills.
Good organizational and planning skills.
Quyền lợi
Attractive salary;
100% salary in 2 months of probation;
Special health insurance package of GS25;
12 annual leaves/year;
13th-month Salary, KPIs bonus,...;
Company's computer provided.
Working in a dynamic and fast-growing environment with many opportunities for promotion and development