ERP Business Analyst

Mô tả Công việc
· Gathering business and system requirements from end users;
· Communicating with users to clarify any unclear information about the business requirements;
· Assisting users and work with development team or vendor to define requirements, suggest ideas, and provide solutions;
· Prepare master data templates and apply strong analytical and problem-solving abilities to ensure successful project development and implementation in line with defined requirements Deploying ERP solutions and ensuring seamless system integration.
· Developing and configuring customized ERP solutions.
· Providing ERP end-user training and technical support.
· Documenting ERP processes and preparing deployment progress updates.
· Responsible for User Trainings, Issue Log Clearing, post Go Live support, functional & Technical troubleshooting.
· Quickly absorbing and understanding domain knowledge;
· Documenting the project operations (URD, SRS) in Vietnamese;
· Studying, proposing new features (as well as improvements/ enhancements) for software;
· Being actively involved in the complete project lifecycle, from requirements analysis to final delivery;