executive assistant - Thư Ký Tổng Giám ĐốcWafaifo Hội An Resort

- To maintain the strictest confidentiality on all matters relating to the Owner and Hotel, including other internal matters of the Managing Director's Office
- To provide full secretarial assistance - preparation of general correspondence, handling telephone calls, organising appointments
- Provide accurate translation in meetings and for written correspondence for the expat Talent Leaders
- To liaise with all Talent Leaders to ensure deadlines, and reports are submitted in a timely manner
- To co-ordinate travel arrangements for Talent Leaders as needed
- To process the Guest Questionnaires, including a review of their responses prior to the Managing Director's review if any
- To prepare responses to guest correspondence or feedback on social platforms and report to Managing Director's review
- To co-ordinate Welcome Letters for all VIPs and Guest History guests, and ensure appropriate welcome amenities in place
- To accurately and promptly distribute all incoming mail, memos and internal correspondence
- To set up a systematic and efficient filling system, both for hard files as well as all electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times.
- To file all medical insurance claims of the Managing Director and family, trace for outstanding payments and reconcile the balance with Finance Department