Export Sales Executive (Fresh-graduate)

JOB SUMMARY:
- The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers.
- This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.
KEY RESPONSIBILITIES:
- Respond to export sales inquiries.
- Understand customer needs and recommend appropriate shipping solutions.
- Maintain a high level of product knowledge to effectively address customer questions and concerns.
- Coordinate closely with POLs to push for more import volumes.
- Follow up with potential sales leads to nurture relationships and close sales.
- Achieve and exceed target lifting goals through telemarketing and daily sales visits.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Collaborate with the sales team to develop and implement effective sales plans.
- Update the market situation to Sales Supervisor / Manager to identify trends, competitor activities, and potential opportunities.
- Attend regular sales meetings to align with team goals and objectives.
KEY PERFORMANCE INDICATORS / MEASURES:
- Lifting Volume
- Sales Visits
- Client Promotion
- VAS Product Sales