Export Staff

Job Introduction:
This position is responsible for preparing and managing export documentation and coordinating shipment arrangements to ensure all export shipments are processed accurately, on time, and in compliance with customer and customs requirements.
The role will work closely with the Vietnam Merchandising, Sales, Production, Warehouse, and Finance teams, as well as customers, freight forwarders, trucking companies, customs brokers, and overseas partners.
In addition, the position will provide shipment and documentation support for the US market approximately 2 evenings per week, with flexible working hours within the 8:00 PM - 4:00 AM time frame, depending on business and shipment requirements.
Key Responsibilities:
- Receive shipment information and prepare export shipping plans and schedules based on customer and production requirements.
- Prepare, check, and submit export documents and customs documentation accurately and within required cut-off times.
- Arrange shipment bookings and coordinate with freight forwarders, trucking companies, customs brokers, and overseas partners.
- Coordinate with Sales, Merchandising, Production, and Warehouse teams to ensure goods are ready and shipped on schedule.
- Follow up shipment, truck, pick-up, and delivery status to ensure timely shipment and promptly resolve any issues.
- Prepare and send shipping documents and shipment information to customers and relevant overseas teams.
- Update and maintain shipment information on customer and logistics systems, including booking and tracking systems.
- Check freight invoices, debit notes, and related documents; prepare payment requests and coordinate with Finance for payment processing.
- Maintain proper records and prepare weekly/monthly shipping reports for the Manager.
- Provide shipment and export documentation support for the US market approximately 2 evenings per week, with flexible working hours between 8:00 PM and 4:00 AM, depending on business requirements.