F&B Coordinator - Điều phối viên bộ phận Ẩm Thực

Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy.
In charge of Cadena shift applied, correction, overtime request, leave request...
Perform general office duties to support both the DoFB and the F&B Division (e.g. filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail).
Coordinate and organize meeting schedules, agenda and required documents as instructed by the DoFB.
Receives and assists visitors and Telephone callers and refers them to DOFB or another appropriate person as circumstances warrant.
Ensures all correspondence addressed to DOFB are responded to/acted on within established timeframes.
Arranges business itineraries and coordinates requirements as instructed.
Maintains filing and records management system and other office flow procedures.
Responsible for updating of all outlet menu, effectively communicate and distribute updates and or special promotional programs to all departments.
Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
Establishes and maintains proper filing system and procedures. Protects the confidentiality of all files, ensuring that access is limited to those who are specifically authorized to access certain files.
Prepare and review written documents (e.g. daily logs, business letters, memoranda, reports) including proofreading and editing written information to ensure accuracy and completeness.
Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. .
Assists the higher management in updating the Standard Operating Procedures in accordance to the hotel standards and business level by suggesting improvements to improve efficiency of work and performance.
Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided.
Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support..